Warning over internet banking fraudsters

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A BEARSDEN man is warning people to vigilant after he received a fake e-mail from Lloyds TSB.

Tom Haswell (67), from Canniesburn, got a message which appeared to be from the bank to say that his online account had been suspended because there had been fraudulent attempts to access it.

He was told that he needed to click on the website link and enter some personal details to re-activate his account.

Mr Haswell said: “I was immediately suspicious because I don’t have internet banking.

“When I clicked on the link it came up as america4kmormons which made me even more dubious that it was genuine.

“I phoned Lloyds TSB and they told me that I was one of many people that day who’d got this message.

“I sent the e-mail to them and I think they are investigating it now to try to find out where it came from.

“Their advice is to ignore e-mails like these and delete them.”

A spokesperson for Lloyds TSB said: “We will NEVER send customers an e-mail, text message or a link direct to a website asking them to enter their internet banking or card details.

“We will NEVER direct customers to the log on page from an e-mail and we will ONLY ask customers for their user ID, password and three characters from their memorable information.”

Kenny Simpson, East Dunbartonshire Council head of housing and community services, said: “We are aware of this particular type of scam, which is known as a phishing scam.

“Phishing generally involves an attempt to acquire personal information such as usernames, passwords and banking details, by masquerading as a trustworthy entity in an electronic communication.

“We would encourage residents to be very mindful of any unsolicited e-mails they receive. Any local resident that wants to report a scam or needs advice in relation to scams should contact our Trading Standards Service on 0141 578 8813.”