Public toilet is not convenient

Milngavie Tourist Information Office and toilet
Milngavie Tourist Information Office and toilet

A business owner is quitting her base at the Tourist Information Office in Milngavie after becoming fed up with the attached facilities.

Louise McFarlane, who runs the Unique Company which sells personalised gifts, will no longer work from the office in Milngavie precinct because of an embarrassing situation with the toilet.

She says it was not adequately soundproofed and does not have a window to allow proper ventilation - meaning the noise and odour created an unpleasant working environment.

Louise, who has also been providing information to West Highland Way walkers and other tourists for over two years, said: “I’m very sad to be leaving but the public toilet has been a big problem for me.

“It’s very embarrassing for customers when they realise I can hear everything.

“I feel very sorry for the locals and tourists that I’ve got to leave these premises.

“I’ve really enjoyed being here and providing information to both locals and people from all over the world.

“As well as a lack of soundproofing it smells and it’s also not easy for a disabled person to get access.

“The toilet is the main reason for my leaving and I will work from home for now.”

She added: “I hope to be able to have a mobile information unit in the future if the council would support that.”

Thomas Glen, director of development and regeneration at East Dunbartonshire Council, said: “Earlier this year the council agreed to provide public toilet facilities at Milngavie Information Centre - operated by The Unique Company. Since then the company has advised it intends not to continue with its lease beyond its current period.

“Colleagues in tourism and estates are currently in initial discussions as regards the premises and the ongoing provision of a public toilet at this site. In addition public toilet facilities will continue to be available in Milngavie Town Hall and Milngavie Library during opening hours.”