Help for vulnerable people in community

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East Dunbartonshire Council is helping to protect vulnerable residents by holding roadshows with tips on how to cut down spam mail and calls.

The project, which is being run by the Trading Standards Service, uses technology called trueCall which is fitted to domestic telephone lines to block all unwanted calls.

The system has an integrated answering machine and a whole host of other features, including the ability to record all calls, with no inconvenience to genuine callers.

The pilot project has shown the technology to be 98 per cent successful in blocking unwanted calls.

Rhondda Geekie, convenor of East Dunbartonshire Council’s policy and resources, said: “Companies put significant resources into this and often use very unscrupulous methods to scam consumers of either their money or identity.

“These types of calls can cause significant financial loss, which can have a devastating effect on victims.

“We want to protect our residents, particularly older and more vulnerable people.

“If you have a friend, relative or neighbour or you care for someone who you think could be vulnerable to these types of calls this is a great opportunity to see and experience the difference this technology could make.”

Trading Standards Officers will be at Tesco in Milngavie on Monday, March 31, from 9.30am to 12.30pm. The Regent Centre Kirkintilloch on Wednesday, April 2, 9.30am to 12.30pm, and B&Q, Strathkelvin Retail Park, Bishopbriggs on Wednesday 2 April, 2pm to 5pm. Contact Trading Standards on 0141 578 8813 for further information.