Shop’s first-class rip-off

shop 'n' save, baljaffray precinct'photo emma mitchell'23/9/11
shop 'n' save, baljaffray precinct'photo emma mitchell'23/9/11

A BEARSDEN newsagent attempted to rip off a resident when he was buying a stamp recently.

Donald Morrison, from Milngavie, was asked to pay 55p for a 46p first-class stamp in Shop ‘n’ Save in Baljaffray precinct. He refused to pay it and told them they shouldn’t be charging extra for stamps.

Mr Morrison said: “When I challenged the shopkeeper he just shrugged his shoulders and said that’s what we charge.

“I thought that if it has the Queen’s head on it they can only charge me the correct price.

“How many people have paid extra and not noticed? I am definitely going to report them - they shouldn’t get away with this.”

This follows a similar incident only a few weeks ago which was reported in The Milngavie and Bearsden Herald about the Costcutter shop in Milngavie’s post office. A salesperson attempted to overcharge a Milngavie woman - by an extra four pence - for a first class stamp and Royal Mail subsequently banned them from selling stamps.

Irene McDonald was outraged and refused to pay the ramped-up price in Costcutter and she wanted to warn others to be vigilant when buying stamps.

She said: “Many others who aren’t as quick at maths may not realise they are being overcharged.”

The manager at Shop ‘n’ Save in Baljaffray shopping centre, said: “We have had new staff recently so they may have overcharged him accidentally.

“Stamps don’t have a bar code so they can’t scan them to find out the price. I’m not sure what happened on this occasion - we would normally charge the correct price for stamps although many shops in Glasgow don’t.

“We apologise for any inconvenience caused.”

Jennifer Bird, Royal Mail’s external relations manager, said: “No one should be paying more than the face value for a stamp. We would like to thank the customer for bringing this matter to our attention and we will fully investigate this issue.

“Royal Mail often has to depend on its customers to discover cases of over-charging, We would urge them most strongly to refuse to pay more than the correct price for stamps and to report anybody who is overcharging to Royal Mail Retail Customer Services on 08457 640640 or e-mail Business.enquiries@royalmail.com so that we can act immediately.”