Scottish Water tackles bogus callers

The clocks go back on Sunday, October 26, and Scottish Water wants to stop callous conmen in their tracks by encouraging people to use their Card, Check and Call advice.

Remembering this series of simple steps can help to beat these criminals, who prey particularly on the vulnerable and elderly in our communities.

Scottish Water’s Chief Operating Officer, Peter Farrer, said: “As our investment programme to deliver clearer, fresher drinking water and improve the natural environment across Scotland continues, Scottish Water workers are highly visible in towns and villages across the country. However, there are those who would take advantage of this by posing as bogus water employees.

“All our employees carry identity cards, which they are more than happy to show when requested to do so. Householders shouldn’t let anyone into their home until they are sure of their identity. Check through the peep hole on your door or ask them to pass their ID card through the letter box.

“If you’re on your own and feel that you need more support then call a neighbour or a friend, and if you are at all worried contact the police straight away. The advice is easy to remember - just 3 C’s – card, check and call.”

You can call their customer helpline on 0845 601 8855.

Scottish Water is again offering an Anti Bogus Caller Pack which contains a personal electronic alarm, door viewer, UV Marker Pen and guard bar.

Packs are available to the first 100 customers who email customermarketing@scottishwater.co.uk or writing to us quoting Bogus Caller Pack, Customer Marketing, PO Box 8855 Edinburgh EH10 6YQ.