Make your cash payments at community hubs

Customers who previously paid their rent and council tax at the Registration Offices at Roman Road, Bearsden are being reminded they will no longer be able to do so from Friday, February 13.

The closure of the Municipal Bank means cash counters will no longer be available at these locations. However, it will be business as usual for Registration Services in Bearsden which will continue to operate from Roman Road.

Customers looking to make a range of payments, including council tax, rent, non-domestic rates, parking fines, customer invoices and business rates will still be able to do so online, by telephone or at payment kiosks located in the community hubs.

Council leader Rhondda Geekie said: “The streamlining of our processes is central to the council’s transformation agenda and this new way of working should be easily accessible for customers, whilst ensuring all our customer services are as effective as they can possibly be.

“The community hubs offer a wide range of council services under one roof to deliver a new, flexible ‘one stop shop’ approach to customer services.

“This exciting and innovative new way of delivering services more efficiently will make it easier for residents to make payments while also being able to get information about a variety of different services.”

The Community Hubs are found in the following locations across East Dunbartonshire:

· Kirkintilloch Community Hub, William Patrick Library

· Lennoxtown Community Hub, Lennoxtown Library

· Bishopbriggs Community Hub, Bishopbriggs Library

· Bearsden Community Hub, Brookwood Library

More of the Council’s frontline services will be delivered through the community hubs in the coming months as part of the Council’s transformation programme, which is aimed at ensuring the organisation is as efficient and

effective as possible.