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Deaf people asked to feedback on their experiences of Commonwealth Games

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As Scotland prepares for the Glasgow 2014 Commonwealth Games, a charity is urging deaf sports fans from Milngavie and Bearsden and those with hearing loss to share their experiences of travelling to and accessing venues or watching the event on TV.

Action on Hearing Loss Scotland would like to hear from you whether your experience is positive or negative.

The charity says that deaf awareness and fully working induction loops at main ticket or information points in transport hubs and Games venues are vital for the 160,000 people in Scotland who wear hearing aids.

They have also advised that accurate, real-time visual information is important to avoid confusing or severely inconveniencing bus, train or bus passengers with hearing loss, and the quality of live subtitling during news or sports broadcasts can be a major issue for television viewers who are deaf or hard of hearing.

Under the Equality Act 2010, ‘reasonable adjustments’ are required to enable people who are deaf or have hearing loss to enjoy the same level of service as other customers.

Delia Henry, Director of Action on Hearing Loss Scotland, said: “The Commonwealth Games will be a tremendous showcase for Scotland, and we’d appreciate it if sports fans from Milngavie and Bearsden who are deaf or hard of hearing would share their views about which aspects of travelling to, accessing or watching the Games were fully accessible for them, but also where there could be room for improvement.”

To share your experiences email: scotland@hearingloss.org.uk

 

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